The Internicola Law Firm, P.C.

A Successful Franchisor/Franchisee Relationship; Effective Communication

A successful franchise depends heavily on a successful relationship between a franchisor and franchisee. As with any relationship, the success of the franchisor/franchisee relationship is based on an appropriate level of effective communication. However, achieving an effective level of communication with a franchisee without taking control of said franchisee's business operations can be a difficult balance. 

Effective Communication Between Franchisors and Franchisees

When a franchisor takes too much control of a franchisee's business operations, the franchisor is then open to vicarious liability and lawsuits arising from the actions of the franchisee. Too little involvement, however, could lead to the failure of the franchisee.

The most effective communication and troubleshooting tools available to a franchisor are:  

• Advisory councils;
• Annual conventions;
• Regional meetings; and
• Advertising councils.  

Such meetings and councils create an appropriate venue for communication. In this way, the franchisor can give necessary aid to its franchisees without interfering with or taking control of the franchisee's day-to-day operations.

How can a New York business lawyer help me?

A New York business lawyer can guide you through every step of the franchise registration process. By helping you to gather the right information, properly submit your forms, respond to a comment, and, if need be, appeal a denial, you will have the best chance of having your New York franchise application approved. They can also offer personalized guidance on how to maintain a healthy and mutually beneficial relationship between franchisor and franchisee.

If you are an entrepreneur who is interested in franchising a business, there is a lot you need to know. For a limited time, get this FREE business manual - The Franchise Formula: A Guide to Franchising your Business in the New Economy. Offering expert help in New York, New Jersey and nationwide, business and franchise attorney Charles N. Internicola is ready to answer your questions about franchise, national and international trademarks, and any critical business matters that may arise. Contact us today - 1-800-976-4904.