There comes a point during the growth of every new franchise system when the franchisor has to start thinking about using an attorney to assist with franchisee compliance matters. Of course, an important first step is to select the right attorney who is experienced in working with startup franchisors and who works well with the culture of the particular system. Beyond that, any franchisor that refers franchisee compliance matters to counsel – whether that counsel is in house or in an outside law firm – may want to consider instilling certain best practices in all departments that are responsible for communicating with franchisees.
Here are a few common sense guidelines to consider, which may not be obvious to the franchisor that is new to working with counsel on franchisee compliance matters.
Creating best practices can help keep a franchisor’s legal costs down and facilitate its relationship with counsel.
Category: Corporate Counsel
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