How To Protect Customer Lists and Trade Secrets

For the business owner who has established a successful business that is thriving, one critical issue that you must be aware of relates to protecting your "trade secrets". In this video Charles Internicola discusses what constitutes trade secrets and some basic steps that you must take to protect these critical assets.

Trade secrets include a variety of "intangible" assets that include your customer lists, sources of supply, pricing information and other data that relates to your competitive advantage. Mr. Internicola's advice starts with the fact that if you believe that these assets are confidential, then you must treat them as confidential. This requires employees to sign confidentiality agreements and that you secure and restrict access to this information.